Frequently asked questions.
About ACTRA8 个问题
What is ACTRA?
ACTRA is a wearable AI assistant designed to help you remember, organize, and get things done. With built-in 4G connectivity, it stays online independently of your phone, allowing you to talk naturally and access AI in supported coverage areas.
What can ACTRA do?
ACTRA helps you:
- Answer questions in real time
- Capture ideas instantly
- Remember conversations
- Summarize meetings
- Search your personal memories
- Manage schedules and reminders
- Draft emails and messages
- Complete tasks through AI agents
Does ACTRA require a phone?
开通 4G 服务且所在区域有网络覆盖时,ACTRA 可脱离手机独立使用。Core 默认通过蓝牙使用手机网络,也可每月支付 5 美元加购 4G。Plus 和 Pro 均包含 4G 服务。
初始设置、账户管理及依赖手机的配套功能仍需要手机。
Does ACTRA require Wi-Fi?
No. With built-in cellular connectivity, ACTRA can stay online even when Wi-Fi isn't available.
Does ACTRA have long-term memory?
Yes. ACTRA keeps saved memories permanently unless you choose to delete them.
Can ACTRA search my memories?
Yes. Simply ask a question like:
- What did I promise Alex last week?
- What was discussed in yesterday's meeting?
ACTRA searches your personal memories and gives you the answer.
Can ACTRA take action for me?
Yes. ACTRA is designed to do more than answer questions. It can help create reminders, organize schedules, draft emails, and complete supported tasks through AI agents.
Is ACTRA a recorder?
No. Recording is just one of its features. ACTRA is an AI assistant built to understand context, remember what matters, and help you accomplish more throughout your day.
Getting Started13 个问题
How do I set up ACTRA?
- Download the ACTRA App.
- Sign in or create your ACTRA Account.
- Turn on your ACTRA device.
- Follow the in-app instructions to pair your device.
- Complete activation and you're ready to go.
Your ACTRA will automatically check for firmware updates during setup if a newer version is available.
Do I need an ACTRA account?
Yes. An ACTRA Account is required to activate your device, manage your subscription, sync your memories, and access companion features across your devices.
How do I pair ACTRA with my phone?
打开 ACTRA App,并按照配对说明操作。
蓝牙用于设置时连接 ACTRA 与 App,也可让 ACTRA 使用手机网络。如需脱离手机独立使用,请开通 4G:Plus 和 Pro 已包含 4G,Core 可每月支付 5 美元加购。
Does ACTRA require Bluetooth?
初始设置以及通过手机网络使用 ACTRA 时需要蓝牙。开通 4G 服务且所在区域有网络覆盖时,ACTRA 无需通过蓝牙连接手机即可使用 AI。
How do I activate the built-in 4G service?
按照 ACTRA App 中的步骤激活。Plus 和 Pro 包含 4G 服务;Core 可每月支付 5 美元加购 4G。激活要求及网络覆盖可能因地区而异。
How do I charge ACTRA?
Attach ACTRA to the magnetic charging dock and connect the dock to a power source using the included USB-C cable. The charging indicator will show the current charging status.
How do I know when ACTRA is fully charged?
You can check the battery level in the ACTRA App or by referring to the charging indicator on the device.
Charging status indicators may vary depending on firmware version.
How do I update ACTRA?
Firmware updates are delivered through the ACTRA App.
When a new version is available, you'll receive a notification. Keep your device charged and connected during the update process.
Can I use ACTRA while it's updating?
No. Some features may be temporarily unavailable while the update is being installed. The process usually takes only a few minutes.
How do I restart ACTRA?
If ACTRA isn't responding normally, restart the device using the power controls described in the User Guide. Restarting does not delete your memories or settings.
How do I reset ACTRA?
You can reset ACTRA through the ACTRA App.
A factory reset removes your device settings and disconnects it from your account. Cloud memories stored in your account won't be deleted unless you choose to remove them separately.
Can I use ACTRA on more than one phone?
Yes. You can sign in to your ACTRA Account on multiple supported devices. However, only one phone can actively manage the device connection at a time.
What should I do before using ACTRA for the first time?
首次使用前,建议你:
- 将设备充满电
- 安装最新版 ACTRA App
- 完成固件更新
- 查看隐私和录音偏好
- 选择适合你的感知模式和录音模式设置
这样可以帮助你顺利开始使用。
AI & Memory15 个问题
What is ACTRA Memory?
ACTRA Memory allows your AI assistant to remember important information from your interactions and use that context to provide more personalized assistance over time.
Instead of starting every conversation from zero, ACTRA can understand your preferences, routines, projects, and important information you choose to keep.
What kind of information can ACTRA remember?
ACTRA can remember information you choose to keep, such as:
- Personal preferences
- Important people
- Projects and tasks
- Frequently used information
- Decisions and notes
- Long-term goals
You remain in control of what information is stored.
Does ACTRA remember everything automatically?
No.
ACTRA is designed to remember what is useful, not everything it hears.
Some information may be processed temporarily to provide responses, while important memories can be saved for long-term personalization.
ACTRA 如何逐渐了解我?
开启感知模式后,ACTRA 会持续感知你的日常情境,包括你在哪里、遇见了谁,以及你们的对话。这些信息会在云端处理,帮助 ACTRA 理解你的情境,并逐渐了解你。
原始音频从云端删除后,转写文字、摘要和记忆仍会保留,帮助延续上下文。你可以在 ACTRA App 中查看或删除记忆。
Can ACTRA remember my preferences?
Yes. For example, ACTRA can remember preferences such as:
- How you like information summarized
- Your communication style
- Your frequently used workflows
- Your personal interests
This helps ACTRA provide more relevant responses.
Can I ask ACTRA about past conversations?
Yes.
You can ask ACTRA questions naturally, such as:
- “What did I discuss with Sarah last week?”
- “What decisions were made during yesterday’s meeting?”
- “What tasks do I need to follow up on?”
ACTRA can search relevant memories and provide answers based on available information.
Can ACTRA summarize meetings?
Yes. ACTRA can help transform conversations into structured information, including:
- Meeting summaries
- Key points
- Decisions
- Action items
- Follow-up tasks
Can ACTRA remember people?
Yes. ACTRA can help you remember important details about people you interact with, such as names, roles, previous conversations, and relevant context.
Can ACTRA help me find information from the past?
Yes.
Instead of manually searching through notes or recordings, simply ask ACTRA what you are looking for.
For example: “Find the product idea I discussed last month.”
Does ACTRA get smarter over time?
随着感知模式持续感知你的日常情境,包括你在哪里、遇见了谁,以及你们的对话,ACTRA 会通过云端处理,逐渐积累有用的上下文,更熟悉你。
原始音频会在云端处理完成后立即从云端删除,转写文字、摘要和记忆仍会保留。你可以在 ACTRA App 中查看或删除记忆。
Can I edit or delete memories?
Yes. You can review, manage, edit, or delete stored memories through ACTRA’s supported controls.
What is the difference between Memory and Recording?
Recording stores conversations.
Memory stores meaningful information extracted from those interactions.
Recording helps you revisit what was said.
Memory helps ACTRA understand what matters to you.
Can ACTRA remember without recording?
可以。开启感知模式后,ACTRA 会持续感知日常情境,并在云端处理这些信息,逐渐了解你。原始音频会上传至云端处理,处理完成后立即从云端删除。原始音频删除后,转写文字、摘要和记忆仍会保留。
如果希望保留某段对话的录音,请连续按两次设备面板开启录音模式。录音会保留在云端,直到你自行删除。
Is my memory shared with other users?
No.
Your memories are tied to your ACTRA Account and are designed to remain private to you.
Can ACTRA forget information?
Yes.
You can remove specific memories or clear stored information whenever you choose.
感知与录音10 个问题
ACTRA 的感知模式和录音模式有什么区别?
开启感知模式后,ACTRA 会持续感知你的日常情境,包括你在哪里、遇见了谁,以及你们的对话。这些信息会在云端处理,帮助 ACTRA 理解你的情境,并逐渐了解你。
原始音频会上传至云端处理,处理完成后立即从云端删除。原始音频删除后,转写文字、摘要和记忆仍会保留。
连续按两次设备面板,即可开启录音模式,录下你主动选择的对话。录音会上传至云端,并保留至你自行删除。你可以在 ACTRA App 中管理和删除录音。
在 App 中开启即时回溯后,连续点击设备面板三次,即可生成前 15 秒内容的摘要。也可以按住面板说出指令,查询、总结刚才的内容,或进一步了解相关话题。
感知模式会持续感知周围的情境吗?
会,但仅在感知模式开启时。它会持续感知你的日常情境,包括你在哪里、遇见了谁,以及你们的对话。你可以在 ACTRA App 中关闭感知模式。
ACTRA 会在云端处理这些信息,逐渐了解你。原始音频会上传至云端处理,处理完成后立即从云端删除。原始音频删除后,转写文字、摘要和记忆仍会保留。
Is ACTRA always recording?
感知模式开启时,ACTRA 会持续感知你的日常情境,包括对话。原始音频会上传至云端处理,处理完成后立即从云端删除。原始音频删除后,转写文字、摘要和记忆仍会保留。
连续按两次设备面板,即可开启录音模式,录下你主动选择的对话。录音会上传至云端,并保留至你自行删除。你可以在 ACTRA App 中管理和删除录音。
开启即时回溯后,连续点击设备面板三次可生成前 15 秒内容的摘要,摘要会显示在 App 的「全部时刻」中。
感知模式如何工作?
开启感知模式后,ACTRA 会持续感知你的日常情境,包括你在哪里、遇见了谁,以及你们的对话。这些信息会在云端处理,帮助 ACTRA 理解你的情境,并逐渐了解你。
原始音频会上传至云端处理,处理完成后立即从云端删除。原始音频删除后,转写文字、摘要和记忆仍会保留。
What happens in Recording Mode?
连续按两次设备面板,即可开启录音模式,录下你主动选择的对话。录音会上传至云端,并保留至你自行删除。你可以在 ACTRA App 中管理和删除录音。
ACTRA 可将录下的对话转为文字、摘要和洞察,供你之后搜索和管理。
Does ACTRA save my audio?
使用感知模式或即时回溯时,原始音频会上传至云端处理,处理完成后立即从云端删除。转写文字、摘要和记忆仍会保留。
连续按两次设备面板,即可开启录音模式,录下你主动选择的对话。录音会上传至云端,并保留至你自行删除。你可以在 ACTRA App 中管理和删除录音。
使用时,请确保他人知晓语音采集,并尊重其意愿。
How long are saved memories kept?
Saved memories are kept permanently unless you choose to delete them.
How do I start Recording Mode?
连续按两次设备面板,即可开启录音模式。ACTRA 会提示录音正在进行。
录音会上传至云端,并保留至你在 ACTRA App 中自行删除。
How do I stop recording?
你可以通过 ACTRA 的设备操作或 ACTRA App 停止录音模式。停止录音不等于删除录音:录音会上传至云端,并保留至你自行删除。
Can ACTRA transcribe recordings?
Yes.
ACTRA can convert recorded conversations into searchable text, making it easier to review meetings, ideas, and important discussions.
AI Agent12 个问题
What is ACTRA AI Agent?
ACTRA AI Agent allows ACTRA to go beyond answering questions and help you complete tasks.
Instead of only providing information, ACTRA can understand your intent, plan next steps based on context, and assist with actions through supported integrations.
What can ACTRA AI Agent do?
ACTRA AI Agent can help you:
- Create reminders
- Manage schedules
- Draft emails
- Organize tasks
- Summarize information
- Prepare follow-ups
- Turn conversations into actionable items
- Prepare market research
New capabilities will continue to expand through software updates.
How is ACTRA AI Agent different from a chatbot?
A chatbot responds. An AI Agent helps you accomplish goals.
A chatbot waits for your questions.
ACTRA AI Agent understands context, remembers relevant information, and helps move tasks forward.
Can ACTRA create reminders?
Yes.
You can ask ACTRA to remember important events, deadlines, follow-ups, or personal notes.
For example:
“Remind me to follow up with David next Tuesday.”
Can ACTRA manage my schedule?
Yes, with supported calendar integrations.
ACTRA can help you review upcoming events, create new calendar entries, and organize your schedule more efficiently.
Can ACTRA help me write emails?
Yes.
ACTRA can help draft emails based on your instructions, conversation context, and preferred communication style.
For example:
“Write a follow-up email after today’s meeting.”
Can ACTRA turn conversations into tasks?
Yes.
ACTRA can identify important action items from conversations and help turn them into structured tasks or reminders.
Can ACTRA help me prepare for meetings?
Yes.
ACTRA can help you review previous conversations, recall relevant information, summarize background materials, and prepare key points.
Can ACTRA follow up on things for me?
Yes, through supported workflows.
ACTRA can help you remember commitments, track pending tasks, and prepare follow-up actions.
Does ACTRA make decisions for me?
No.
ACTRA is designed to assist your decision-making, not replace it.
It provides context, suggestions, and insights while keeping you in control.
Can ACTRA connect with other apps?
ACTRA is designed to work with supported third-party services.
Available integrations will expand over time as new capabilities are released.
What apps will ACTRA support?
ACTRA will continue expanding its ecosystem through software updates.
Supported applications and integrations will be announced as they become available.
Connectivity11 个问题
Why does ACTRA have built-in 4G?
Because a truly personal AI needs to be available whenever you need it.
Built-in 4G gives ACTRA its own connection to AI, without relying on your phone or nearby Wi-Fi.
Can ACTRA work without Wi-Fi?
Yes.
ACTRA uses built-in cellular connectivity to access AI services without requiring Wi-Fi in supported regions.
Can ACTRA connect to Bluetooth?
Yes. ACTRA can connect to Bluetooth and use your phone's data.
Can I use ACTRA when my phone is turned off?
Yes, for supported AI features that rely on ACTRA’s built-in connectivity.
Some companion features that require your phone may not be available.
Can I use ACTRA while traveling?
Yes, in supported regions.
ACTRA is designed to keep you connected while traveling, depending on local cellular coverage and service availability.
Does ACTRA work internationally?
ACTRA supports cellular connectivity in selected regions.
International availability depends on local network support, regulatory requirements, and service plans.
More information about supported countries will be provided before launch.
Does ACTRA use a SIM card?
ACTRA uses embedded cellular connectivity technology.
The connectivity solution is integrated into the device, allowing a simpler and more seamless user experience.
Do I need to manage a SIM card?
No.
ACTRA is designed to simplify connectivity management. The cellular service process is handled through ACTRA’s supported activation system.
Is mobile data included with ACTRA?
Plus(每月 20 美元、4,000 积分)和 Pro(每月 100 美元、20,000 积分)均包含 4G 服务。
Core 免费,每月含 1,000 积分,通过蓝牙使用手机网络;也可每月支付 5 美元加购 4G。
设备价格与套餐费用分开。
How secure is ACTRA’s connection?
ACTRA is designed with security in mind.
Data transmission between ACTRA and supported services uses secure communication methods to help protect your information.
Does ACTRA work on airplane mode?
Airplane mode availability depends on device settings and airline requirements.
Wireless connectivity should always follow local regulations and airline policies.
Hardware & Battery15 个问题
How much does ACTRA weigh?
ACTRA weighs approximately 22 g (0.78 oz), making it lightweight enough for comfortable everyday wear.
Its compact design allows you to carry your AI assistant throughout the day without adding noticeable weight.
How do I wear ACTRA?
Wear ACTRA as a necklace, with a chest clasp or collar clip, or on a wrist band.
Can ACTRA be worn all day?
可以。约 22 克的重量,适合全天佩戴。典型使用下续航约 3 天,重度使用下约 1 天。
Is ACTRA comfortable to wear?
ACTRA is designed to minimize distraction during everyday use.
Its lightweight body, compact size, and magnetic attachment system allow you to interact with AI naturally without holding another device.
How long does ACTRA's battery last?
典型使用下约 3 天,重度使用下约 1 天,待机约 4 至 5 天。续航取决于你的使用方式,包括 AI 互动、录音时长和连接情况,因此实际表现可能有所不同。你可以在 ACTRA App 中查看电量。
ACTRA 充电需要多久?
使用磁吸充电底座,约 1 小时可充满电。
Can I use ACTRA while charging?
For safety and optimal charging performance, some functions may be limited while charging.
Please follow the recommended charging guidelines.
How do I check ACTRA’s battery level?
You can check battery status through the ACTRA App or supported device indicators.
Does ACTRA have temperature protection?
Yes.
ACTRA includes temperature monitoring and safety protection mechanisms.
When abnormal temperatures are detected, ACTRA can provide warnings and take protective actions to help ensure safe operation.
Is ACTRA’s battery safe?
Yes.
ACTRA’s battery system is designed with safety in mind and undergoes reliability testing to ensure stable performance during everyday use.
Is ACTRA water-resistant?
ACTRA is rated IP68 for dust and water resistance.
Can I use ACTRA while exercising?
Yes.
ACTRA is designed for everyday activities, including walking, commuting, and light exercise.
For high-intensity activities, please follow recommended usage guidelines.
Does ACTRA have built-in microphones and speakers?
Yes.
ACTRA includes integrated audio components designed for natural voice interaction with your AI assistant.
How does ACTRA indicate device status?
ACTRA uses status indicators to communicate important device states, such as interaction, recording, battery, and system status.
Does ACTRA require maintenance?
ACTRA requires minimal maintenance.
We recommend keeping the device clean, avoiding extreme environments, and keeping the software updated.
Privacy & Security15 个问题
Who owns my data?
You do.
Your recordings, memories, and other personal information remain associated with your ACTRA Account. You can manage or delete your data using the available account tools.
Does ACTRA sell my personal data?
No.
ACTRA does not sell your personal information or recordings.
Does ACTRA use my conversations to train AI models?
不会。未经你的明确同意,你的私人音频、对话和记忆不会用于训练公开、通用或第三方基础模型。
Is my data encrypted?
Yes.
ACTRA is designed to protect your information by using encryption during data transmission and storage where supported.
Where is my data stored?
你的转录文本和记忆存储在北美的服务器上。
Can I delete my memories?
Yes.
You can remove individual memories or delete stored information through the ACTRA App.
Can I delete recordings?
Yes.
You can delete recordings whenever you choose.
Once deleted, they will no longer be available in your account.
Can I delete my ACTRA account?
Yes.
You can request account deletion through your account settings.
Deleting your account may also remove associated data according to ACTRA's data retention policy.
Can other people access my memories?
No.
Your memories are private to your ACTRA Account unless you choose to share them.
Is my information shared with third parties?
ACTRA only shares information where necessary to provide requested services or where required by law.
Please refer to the Privacy Policy for more details.
How does ACTRA protect my privacy?
感知模式的原始音频会在云端处理完成后立即从云端删除,转写文字、摘要和记忆仍会保留。录音模式会将你主动录制的对话保留至你自行删除。
你可以在 ACTRA App 中管理记忆和录音。加密帮助保护信息的传输和存储。
What happens if I lose my ACTRA?
If your device is lost, you can sign in to your ACTRA Account and manage your device through supported account tools.
Additional security features may vary by software version.
How is my ACTRA account protected?
ACTRA Accounts are protected through account authentication and available security features.
We recommend using a strong password and enabling additional security options when available.
Can I control what ACTRA remembers?
Yes.
You decide what information should become long-term memory.
You can review and remove saved memories whenever you choose.
ACTRA 为什么区分感知模式和录音模式?
感知模式持续感知日常情境,帮助 ACTRA 逐渐了解你。原始音频会上传至云端处理,处理完成后立即从云端删除。原始音频删除后,转写文字、摘要和记忆仍会保留。
连续按两次设备面板,即可开启录音模式,录下你主动选择的对话。录音会上传至云端,并保留至你自行删除。你可以在 ACTRA App 中管理和删除录音。